Badger Blade Sharpening Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our business:

How We Collect Information

We collect information through:

• Website forms when booking appointments
• Phone calls and text messages
• Email communications
• Appointment scheduling tools on our website
• Direct interactions with customers

We do not use passive tracking cookies for advertising purposes.

How We Use Information

We use the information we collect to:

• Schedule and manage appointments
• Provide mobile lawn mower blade sharpening services
• Communicate appointment confirmations, reminders, and updates
• Send marketing communications (only with your consent)
• Improve our services and customer experience
• Maintain internal business records

SMS & Communications

By providing your phone number, you consent to receive SMS/text messages from Badger Blade Sharpening LLC. These messages may include:

• Appointment confirmations and reminders
• Service updates
• Promotional and marketing messages

We do not share SMS consent with any third parties for marketing purposes.

Data Sharing Policy

We are committed to protecting your data.

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share customer data for marketing purposes under any circumstances.

Information may only be provided to trusted service providers strictly for operational purposes necessary to deliver our services.

Cookies & Tracking Technologies

We use only essential cookies required for website functionality.

• Bolt.new authentication uses an HTTP-only session cookie to manage secure login sessions
• These cookies are necessary and do not track user behavior for advertising

We do not use tracking pixels for advertising purposes.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Secure data storage systems
• Restricted access to customer information
• Use of trusted platforms with built-in security protections

Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

When no longer needed, data is securely deleted or anonymized.

Third-Party Services

We use trusted service providers to operate our business:

These providers act as data processors and only handle information as necessary to support business operations.

Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your data
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Opt-Out Instructions

• SMS: Reply STOP to unsubscribe at any time
• Help: Reply HELP for assistance
• Email: Use the unsubscribe link in emails or contact us directly

Children's Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information